Privacy Policy

Who we are

FDL PARCEL NETWORK (“we”, “us”, “our”) operates last-mile logistics support and recruitment services in the UK.

If you have questions about this policy, contact us via the details on the About page.

What data we collect

• • Contact details you choose to share (name, email, phone).
• • Basic enquiry details (your message, and any information you include).
• • Recruitment/application information you submit via our application process (for example through Cognito Forms), which may include documents required for compliance.
• • Technical data such as device/browser information and site usage data (usually via cookies).

How we use your data

• • To respond to enquiries and provide information you request.
• • To process applications and progress recruitment steps.
• • To support operations and communicate with driver partners and depots.
• • To improve our website and user experience.
• • To meet legal obligations (for example, right to work and compliance checks).

Lawful basis

We process personal data where it is necessary to:

• • Take steps at your request (for example, recruitment enquiries).
• • Perform a contract or prepare to enter into one.
• • Comply with legal obligations.
• • Pursue legitimate interests (operational and service improvement), balanced with your rights.
• • Rely on your consent where required (for example, some cookies).

Sharing your data

We may share relevant information with trusted partners only when needed, such as depot/operations teams and service providers who support our recruitment and operational processes.

We do not sell your personal information.

Data retention

We keep personal data only for as long as necessary for the purpose it was collected, including legal, operational, and compliance requirements.

Your rights

You may have rights under UK GDPR, including the right to access, correct, delete, restrict, or object to processing, and the right to data portability.

You can also withdraw consent where we rely on it.

Cookies

For details about cookies and how we use them, read our Cookies Policy.